Infibeam — No response even after one month of order

Dr Asad

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

Its one month of product purchasing but infibeam has not even shipped. whenever I contact them they just say it is taking time and v soon they will ship the product. This is my second order for the product. in May, 2015 I had ordered the same product and experienced the same. finally they cancelled the order from their side in my first case. Now they are doing same and I think they will again cancel the product.

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Infibeam customer support has been notified about the posted complaint.

Jul 08, 2015

Updated by Dr Asad I received this shamless reply from Infibeam. This is happening second time.

Dear customer,

In regards to your order no 25449196, I am sorry to let you know that the vendor has informed us the product you have order is not available right now. However, they have suggested an alternate product for this order.

We have provided the link of the alternate product below in this mail, for your reference.

http://www.infibeam.com/SDP.action?catalogId=P-E-HA-Bajaj-Majesty-1603-T&amp;listingId=P-E-HA-Bajaj-Majesty-1603-T-Multicolor

Please get back to us with the confirmation whether you wish to go on with the alternate product or not. A quick response from your end will be very helpful.

Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.

Thanks and regards,
Ankit Macwan
Infibeam Customer Service

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Comments

Dr Asad

from Pune, Maharashtra

Yesterday, Infibeam called me and saying your product is out of order. Therefore they suggested me the product which is half of the my product in features.

Today, Infibeam again called me saying the product ordered by you is available. They said the discount what I got at the time of order will be cancelled and I should pay full amount.

Infibeam repeating same, what done in my previous order. Now its clear that Infibeam cheats consumers and is a fraud service provider.