Infibeam — Non-delivery after payment, and no refund after cancellation without customer intimation

Address:

New Delhi, Delhi

My order no. 12353411 for "Huawei E8231 Wi-Fi Data Card, white" was canceled by Infibeam, without any prior email intimation. Furthermore, the customer care exec sent me an email saying that I was not available for confirmation, so the order was canceled. This is white lie, and unethical. Lastly, no refund has been issued - which is illegal. So I am planning to take this up with online forums before considering serious litigation action infibeam.