[Resolved] Infibeam Online Shopping — Booked a Micromax mobile on June 4th, 2014, I have not received my mobile yet | |||
Myself Sareen Bhaskaran. I booked a Micromax mobile on June 4th, 2014 through Infibeam, paid through my credit card, with an assured delivery date of 6th, 2014. But till now I have not received my phone, when I checked with them, they do not have any clue for mobile. Daily I am checking with them, I get an answer be patience, etc. Can you please help me for the same. Below is the receipt for the same Order : 13153201 Order Status: ShippingInProgress Order Date: Jun 4, 2014 Payment Method: Processing Instruction: ---- Order Summary: Items Cost ( Rs. ): 8, 449 Shipping & Handling ( Rs. ): 0 Promotion (Hot Deal) ( Rs. ): - 250 Total Amount Payable / Paid ( Rs. ) 8, 199 Recipient Name: Sareen Bhaskaran Shipping address: India Billing address: India Current Status : In Processing Track Progress Sub Order[protected] Date Status Jun 5, 2014 8:37:27 AM Your Order Has Been Approved For Processing Jun 4, 2014 7:00:13 PM Your Order Has Been Placed Successfully Sr. No. Product Title Price ( Rs. ) Delivery Information 1 1 of Micromax A102 Canvas Doodle 3 (Blue) 8, 449 Ships By: Jun 6, 2014 Gift Message: -- Tweet this! Share on Facebook For any other requests please call customer service at +[protected], +[protected] or send an email to [protected]@infibeam.me Was this information helpful? | |||
Complaint marked as Resolved
Infibeam customer support has been notified about the posted complaint. Verified Support Jun 11, 2014 Infibeam Customer Care's response Dear Customer, As per our records your phone has been shipped to you yesterday with tracking code IBDELMAH[protected]. Would request you to wait it will be delivered to you shortly. Regards, Infibeam.com | |||
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Dear customer,
Thank you for writing to us for id:13153201. I apologize for the inconvenience this had caused you.
We are in process of sorting the complaint that you registered with us. Please give us a little more time for an update.
We anticipate your understanding and patience.
Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.
Thanks and regards,
Smit Trivedi
Infibeam Customer Service
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