[Resolved]  Infibeam Online Shopping — Booked a Micromax mobile on June 4th, 2014, I have not received my mobile yet

Address:Hyderabad, Andhra Pradesh

Myself Sareen Bhaskaran. I booked a Micromax mobile on June 4th, 2014 through Infibeam, paid through my credit card, with an assured delivery date of 6th, 2014. But till now I have not received my phone, when I checked with them, they do not have any clue for mobile. Daily I am checking with them, I get an answer be patience, etc. Can you please help me for the same. Below is the receipt for the same

Order : 13153201

Order Status: ShippingInProgress

Order Date: Jun 4, 2014

Payment Method:

Processing Instruction: ----

Order Summary:

Items Cost ( Rs. ): 8, 449
Shipping & Handling ( Rs. ): 0
Promotion (Hot Deal) ( Rs. ): - 250
Total Amount Payable / Paid ( Rs. ) 8, 199
Recipient Name: Sareen Bhaskaran
Shipping address:

India

Billing address:

India

Current Status : In Processing Track Progress

Sub Order[protected]

Date Status
Jun 5, 2014 8:37:27 AM Your Order Has Been Approved For Processing
Jun 4, 2014 7:00:13 PM Your Order Has Been Placed Successfully

Sr. No. Product Title Price ( Rs. ) Delivery Information
1 1 of Micromax A102 Canvas Doodle 3 (Blue)
8, 449 Ships By: Jun 6, 2014
Gift Message: --
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For any other requests please call customer service at +[protected], +[protected] or send an email to [protected]@infibeam.me
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Complaint marked as Resolved 
Infibeam customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2014
Infibeam Customer Care's response
Dear Customer,

As per our records your phone has been shipped to you yesterday with tracking code IBDELMAH[protected]. Would request you to wait it will be delivered to you shortly.

Regards,
Infibeam.com
Complaint comments 

Comments

This is the reply I get daily from Infibeam

Dear customer,

Thank you for writing to us for id:13153201. I apologize for the inconvenience this had caused you.

We are in process of sorting the complaint that you registered with us. Please give us a little more time for an update.

We anticipate your understanding and patience.

Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.

Thanks and regards,

Smit Trivedi
Infibeam Customer Service

Thank you for shopping with us! You can contact us anytime using http://www.infibeam.com/ContactUs.action

Unethical practices

Infibeam gave me the worst online shopping experience. They accepted payment from me even though the product was out of stock. I am highly disappointed with the service. My order id was 12929339

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