[Resolved] Infibeam — Product Not Delivered but Showing Product is Delivered | |||
My Order Id 13711469 & Suborder Id 22930531. I purchased a Maxx MX200 Mobile Cum Portable Powerbank (Orange Black) on 11th OCT 2014, but still I am not received the product & status on web portal showing Delivered. I am continuously co-ordinate with Infibeam customer care which is number is charge me STD, but still getting answer that next 24 hours we will be update you the status. Really BAD service from INFIBEAM & i suggest that don't buy anything from INFIBEAM cause the service is so poor & no update from infibeam end, when you call at customer care then you get update. SO ONCE AGAIN DON'T BUY ANYTHING FROM INFIBEAM. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Infibeam customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear All,
If you plan to buy something from INFIBEAM so please read this first...
INFEBEAM IS BIG CHETAER.
Your Order (ID:[protected] has been shipped!InboxxInfibeam.com [protected]@infibeam.me via sendgrid.info Oct 11to me
Ajjay Pise <[protected]@gmail.com> Oct 20to Infibeam.com
Dear Team, From Last week i am co-coordinating for my order & not getting proper answer from your end.My Query is when your courier service is dispatched the order Pune to Akluj, so why this shipment is reverse to pune.Akluj to Natepute distance is only 27 Km. & Pune to Natepute is 148 Km.So kindly take this order on high priority as this orders delivery Maximum time is 17th October & today is 20th October & i don't want to go to CONSUMER COURT.
Regards, Ajjay Pise.+[protected]
Ajjay Pise <[protected]@gmail.com> Nov 17 (11 days ago)to Infibeam.com
Hello Infibeam Team,
This is to inform you that your courier service is is said that the product is still not delivered, so what is status of my order.Is this your commitment, when i order this product i assured from your customer care how many days it will take to delivered your help desk person told it will take 7 to 10 days, i think so it will almost one month & 6 days.WHAT A GREAT SERVICE FROM YOUR COURIER.
Regards, Ajjay Pise
Infibeam Customerservice Nov 18 (10 days ago)to me
Dear customer, Thank you for contacting us for non receipt of the Order Id[protected]Suborder Id[protected]. We are always happy to assist you. With respect to your complain for the above mentioned order, first of all we are extremely sorry for the inconvenience caused due to the unexpected delay. Kindly allow me to let you know that we are already working on the complain raised by you and have escalated the same to the higher authority for quick and effective resolution.
Your patience and co-operation is highly appreciated in this regard. Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call[protected]Our 24×7
phone support) for instant help on this case.
Thanks and regards, ParminderInfibeam Customer Service
Ajjay Pise <[protected]@gmail.com> Nov 19 (9 days ago)to Infibeam
Any Updates for this order?????
Regards, Ajjay Pise
Ajjay Pise <[protected]@gmail.com> Nov 19 (9 days ago)to Infibeam
Dear Team, Kindly find below link of OVERNITE EXPRESS COURIER & insert this [protected] order id you get the status of delivery.http://www.overnitenet.com/WebTrack.aspx
Regards, Ajjay Pise
Ajjay Pise <[protected]@gmail.com> Nov 22 (6 days ago)to Infibeam
Any Update
Regards, Ajjay Pise
Infibeam Customerservice Nov 22 (6 days ago)to me
Dear customer, Thank you for writing to us regarding Order Id:13711469. We are always happy to assist you.In regards to your concern, we have already forwarded the issue to the relevant department. However, we have not yet received any update from them. Kindly grant us some more time, so that we can resolve the issue for you.We anticipate your patience and understanding in this issue.Please feel free to get back to us in case of any further queries or question.
We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.
Thanks and regards, Smit Trivedi
Ajjay Pise <[protected]@gmail.com> Nov 26 (2 days ago)to Infibeam
Any Update????
Regards, Ajjay Pise
Ajjay Pise <[protected]@gmail.com> Nov 26 (2 days ago)to Infibeam.com
As per trail mail if consignment is lost in transit, 1. So why order status showing DELIVERED.2. Nearly about one & half month i am calling your customer care on ([protected]), which is charge me STD charges what about that.
NOTE :- I want refund with one & half month interest & also call charges.
A quick response from your end will be highly appreciated.
Regards, Ajjay Pise.+[protected]
Regarding Purchase Id : 13711469
InboxxInfibeam Customerservice 6:09 PM (2 minutes ago)to me
Dear customer, This email is with regards to Purchase Id : 13711469.
Kindly note that we have received an update from the courier stating that the consignment is lost in transit. As the product is out of stock, we can reimburse the amount.Please acknowledge this e-mail with your confirmation, so that we can close this case accordingly.A quick response from your end will be highly appreciated.Please feel free to get back to us in case of any further queries or question.
We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.
Thanks and regards, Ruth Infibeam Customer Service
Ajjay Pise <[protected]@gmail.com> Nov 27 (1 day ago)to Infibeam.com
Hello Team, Today i received a mail from your end for a return merchandise authorization with reference ID 24608.
So what about one & half month interest & also call charges.
Infibeam Customerservice Nov 27 (1 day ago)to me
Dear customer, Thank you for writing to us regarding RMA ID: 24608. We are always happy to assist you.Please note that we will be able to refund you the amount paid by you for the product.Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.
Thanks and regards, Neha Singh
If you plan to buy something from INFIBEAM so please read this first...
INFEBEAM IS BIG CHETAER.
Your Order (ID:[protected] has been shipped!InboxxInfibeam.com [protected]@infibeam.me via sendgrid.info Oct 11to me
Ajjay Pise <[protected]@gmail.com> Oct 20to Infibeam.com
Dear Team, From Last week i am co-coordinating for my order & not getting proper answer from your end.My Query is when your courier service is dispatched the order Pune to Akluj, so why this shipment is reverse to pune.Akluj to Natepute distance is only 27 Km. & Pune to Natepute is 148 Km.So kindly take this order on high priority as this orders delivery Maximum time is 17th October & today is 20th October & i don't want to go to CONSUMER COURT.
Regards, Ajjay Pise.+[protected]
Ajjay Pise <[protected]@gmail.com> Nov 17 (11 days ago)to Infibeam.com
Hello Infibeam Team,
This is to inform you that your courier service is is said that the product is still not delivered, so what is status of my order.Is this your commitment, when i order this product i assured from your customer care how many days it will take to delivered your help desk person told it will take 7 to 10 days, i think so it will almost one month & 6 days.WHAT A GREAT SERVICE FROM YOUR COURIER.
Regards, Ajjay Pise
Infibeam Customerservice Nov 18 (10 days ago)to me
Dear customer, Thank you for contacting us for non receipt of the Order Id[protected]Suborder Id[protected]. We are always happy to assist you. With respect to your complain for the above mentioned order, first of all we are extremely sorry for the inconvenience caused due to the unexpected delay. Kindly allow me to let you know that we are already working on the complain raised by you and have escalated the same to the higher authority for quick and effective resolution.
Your patience and co-operation is highly appreciated in this regard. Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call[protected]Our 24×7
phone support) for instant help on this case.
Thanks and regards, ParminderInfibeam Customer Service
Ajjay Pise <[protected]@gmail.com> Nov 19 (9 days ago)to Infibeam
Any Updates for this order?????
Regards, Ajjay Pise
Ajjay Pise <[protected]@gmail.com> Nov 19 (9 days ago)to Infibeam
Dear Team, Kindly find below link of OVERNITE EXPRESS COURIER & insert this [protected] order id you get the status of delivery.http://www.overnitenet.com/WebTrack.aspx
Regards, Ajjay Pise
Ajjay Pise <[protected]@gmail.com> Nov 22 (6 days ago)to Infibeam
Any Update
Regards, Ajjay Pise
Infibeam Customerservice Nov 22 (6 days ago)to me
Dear customer, Thank you for writing to us regarding Order Id:13711469. We are always happy to assist you.In regards to your concern, we have already forwarded the issue to the relevant department. However, we have not yet received any update from them. Kindly grant us some more time, so that we can resolve the issue for you.We anticipate your patience and understanding in this issue.Please feel free to get back to us in case of any further queries or question.
We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.
Thanks and regards, Smit Trivedi
Ajjay Pise <[protected]@gmail.com> Nov 26 (2 days ago)to Infibeam
Any Update????
Regards, Ajjay Pise
Ajjay Pise <[protected]@gmail.com> Nov 26 (2 days ago)to Infibeam.com
As per trail mail if consignment is lost in transit, 1. So why order status showing DELIVERED.2. Nearly about one & half month i am calling your customer care on ([protected]), which is charge me STD charges what about that.
NOTE :- I want refund with one & half month interest & also call charges.
A quick response from your end will be highly appreciated.
Regards, Ajjay Pise.+[protected]
Regarding Purchase Id : 13711469
InboxxInfibeam Customerservice 6:09 PM (2 minutes ago)to me
Dear customer, This email is with regards to Purchase Id : 13711469.
Kindly note that we have received an update from the courier stating that the consignment is lost in transit. As the product is out of stock, we can reimburse the amount.Please acknowledge this e-mail with your confirmation, so that we can close this case accordingly.A quick response from your end will be highly appreciated.Please feel free to get back to us in case of any further queries or question.
We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.
Thanks and regards, Ruth Infibeam Customer Service
Ajjay Pise <[protected]@gmail.com> Nov 27 (1 day ago)to Infibeam.com
Hello Team, Today i received a mail from your end for a return merchandise authorization with reference ID 24608.
So what about one & half month interest & also call charges.
Infibeam Customerservice Nov 27 (1 day ago)to me
Dear customer, Thank you for writing to us regarding RMA ID: 24608. We are always happy to assist you.Please note that we will be able to refund you the amount paid by you for the product.Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.
Thanks and regards, Neha Singh
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All products I have purchased have been shipped and delivered well
within time. Would suggest that you wait a few days they should
definitely resolve your concern