[Resolved] Infibeam — Refund or Product not received since 6th May 2015

aapaarindia

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

I placed prepaid order of Samsung DVD Player on 6th May 2015 with the Order id No. 15672751. Received that product within a week's time from Infibeam but that product was not the upto the mark so i returned that to Infibeam to get the refund but till date (04/07/2015) neither i got the money nor the product while i have done so many follow ups with Infibeam thru emails and phone calls. So i need my money back with penalty as soon as possible.

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Complaint marked as Resolved

Infibeam customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2015

Infibeam Customer Care's response Dear Customer,

As confirmed to you on call product is working fine. Therefore we can either ship same product back to you or provide store credit on your infibeam account after 20% restocking fee.

Regards,
Infibeam.com