Infibeam — Wrong product delivered & did not refund money. Fighting for since march 2016

Address:	600117
Website:	infibeam.com

I ordered lg tv priced around rs 18500 at 11th march.
The order id :[protected]Sub order id:[protected]

After 1 month, they delivered some speaker box instead of tv.
I been following up in emails & early morning telephone, but their only response is "our representative will call you back" or "investigation is going on".

This is unethical and when i ask my money to refund, there is no answer for this.
I am not sure if this is genuine company or not.
No responses for any emails, and during day time, their customer support is always busy.
Dont know whether my money will be back, if not, i am sure will file complaint in consumer court.