[Resolved] Infiniti Retail Limited — Laptop

Ps4166

from Agra, Uttar Pradesh

Address:	New Delhi, Delhi, 110059
Website:	Croma.com

I purchased a laptop which cost rs 28990/- on 7/8/3016 on that due to less fund i didn't purchase ms office 2016 after one week i contacted them regarding ms office 2016 they were asking 2740 which was for rs. 1000 on 7/8/2016. I requested their manager at janakpuri new delhi retail store for ms office but he was not ready to listen to me. Now i'm fade up with the behaviour of croma so now i want to return back laptop urgently. Worst experience with croma.

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May 24, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Aug 21, 2016

Updated by Ps4166 Hi,

In how many days my issue is going to resolve as I have to return the Laptop to janakpuri CROMA store

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.