InFocus — For unsatisfactory repair and no replacement | |||||
Hello Sir, I bought Infocus M2 3G Phone from Snapdeal under, "InVoice Number -- SCF44A/14-15/4387" "InVoice Date -- 28 March 2015" "Seller -- VR PORTFOLIO PVT. (Khasra No. 15/17, 24, G/F, Village Samalkha, Delhi) 110037" "(Item Code - 880127)" "(Order No. - [protected])" This Phone was Good But in Earlier November Its screen got Blank Many times. We just heard the voice but couln't see any Picture (Screen got Blank) May be that was issue with Power System or phone's screen.. Then I gave My Phone to your Service Centre at Rohtak, Haryana.. They changed My Phone's Screen 2 Times and even Mother Board also But Problem is Still like Before..(Everytime they tried to make me fool and took about 4 months to replace these.) Now Today They respond me in very rude manner.. I just bought my phone to use it not to give it whole year to customer care.. its about 3 months passed and phone is still full of problem.. What the hell this company is?? Full of Rubbish.. I am gonna file a case in Consumer Court.. My Phone is in Warranty Period.. Its My last time Im Saying to You That either replace my phone or correct it as soon as possible.. its my request or warning depends on you.. Dont take it Lightly otherwise ready for Consequences Actually I bought phone due to name USA but you are so fake and rubbish service than that of Chinese. I am offended with your fake Promises. I wasted alot of Money and your 5000/- phone is converted by you in 15000/-.. I want my money back or a new phone now... i already gave you a lot of time. now its time to be face to face.. just send me your indian head office contact no. and address and wait for a warrant... thats over My job sheet information below Call ID no. INFBSF[protected]DW Def. Serial No. [protected]/[protected]/G10GLMF[protected] Was this information helpful? | |||||
InFocus customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
worst company i have seen. No response from service centre and customer help desk. In kolkata Mr. Sanosh Sharma is service manager having mobile no [protected] is too much busy with his work and no time for customer to resolve their issue. I have submitted my phone since 20 days ago to service centre but still didn't get any response from company and service centre. Dear guys buys Chinese phone which is far better than Infocus bogus mobile.
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+91 92 1269 2126
D.no 27-18-39, 1st Floor, Rajasree Building, Congress Office Road, Governorpet, Vijayawada (Urban), India - 520002
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