[Resolved]  InFocus — Infocus M530 16GB‏ , Touch Screen not working.

Address:Kolkata, West Bengal
Website:www.infocusindia.co.in

To: [protected]@infocusphone.com, [protected]@infocusphone.com Cc: [protected]@snapdeal.com, [protected]@snapdeal.com Hello Support, I am facing a touch point issue at my Infocus M530 where a particular horizontal screen area is not responding to touches frequently. The issue is very irritating and cannot use the phone for the period of time. I have tried resetting the phone to factory settings but of no help. Please help me to get the issue fixed at the earliest. This is the 2nd Time I am facing issue with Infocus Mobile and finding no support at all from Brand Infocus or Service Center. Earlier Case was [Case:493] . Thanking You, Yours Sincerely, Saikat Bhattacharya. Cell: +91-[protected] Skype: saikat.official Email: [protected]@msn.com
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Aug 8, 2021
Complaint marked as Resolved 
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Dear saikat007,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear saikat007,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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