InFocus — M330 touch problems

Last year i bought an infocus m330 handset. it was running good when it was new. but after 3 months... its touch gave me some problems like when i tried to touch 2nd row of icon in apps then it opens other apps those were on the top or bottom of that particular app which i tried to open. i ignored it for some time bcoz i thick that it was due to sweat in jeans pocket. but one day i was siting in computer lab and a. c was runing. m330 was out of pocket. it dried really well in cooled air and touch was working fine. when i came out from lab same problem occurs. it was really a gusse wali situation for me. i called accel frontline service center in sec 42b in chandigarh. after 2 days i went to service center and they replaced a new display. now phone was working just fine as before. but now again after 3 moths same problems occur in new display. i was busy in working and i was unable to go at service center bcoz it is in chandigarh and i am living 95 kms far from chandigarh.in my area there is no service center of infocus. today i disassembled my infocus m330 myself. it was supposed to be made with quality components but when a opened the mobile ut was build like a old chinese sigmatel handsets which were first touch screen mobiles in india by china as cheapest touch screen mobile. m330 was really bad when opened. but it has a hd ogs (one glass solution) display which i was unable to tear apart from touch screen. i tried to separate out the lcd from touch screen film but it was secured with a loca glue and can only be seprated with lcd separator machines. i put it in sunlight directly thinking tha tthere may be moisture trapped in it. but it was a very low quality touch screen film which i don't recommend. i was thinking that infocus is a reputed company o[censored]sa but they built m330 in very low quality. m330 looks are good but form inside it is a second version of chinese sigmatel mobile.
Was this information helpful?
No (0)
Yes (0)
InFocus customer support has been notified about the posted complaint.
Complaint comments 

Comments

It seems the m330 has this problem..infocus did not go through proper quality check..mine also started giving prblm in touch exactly after 4 months...then service centre replaced lcd digitizer..again jst the service period passed, the touch again not working..and the lcd digitizer costs a whooping rs.3000, which is almost the price of basic brand new smartphone..Honestly a cheater

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    InFocus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    236
    Pending
    0
    Resolved
    10
    InFocus Phone
    +91 92 1269 2126
    InFocus Address
    D.no 27-18-39, 1st Floor, Rajasree Building, Congress Office Road, Governorpet, Vijayawada (Urban), India - 520002
    View all InFocus contact information