Infrastructure Development Finance Company [IDFC] — credit of redemption proceeds on idfc infra bonds

I was allotted IDFC Bonds TRANCHE 1/2011 with Buyback option (PAN AFRPG0808C). I was recently informed by Karvy that the the redemption warrant was sent to my communication address and the same was returned undelivered. Thereafter they asked me to send them the required documents to get the redemption proceeds in my bank account which I had sent and was received by them on 25-Nov-19. I was informed that the amount will be credit to my account in max 15-20 days and so far its not been credited. I have sent multiple emails to karvy but everytime I received generic reply. Request you to please help me on this
Was this information helpful?
No (0)
Yes (0)
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.
I have purchased 4 nos. of above bonds Each 5000 bonds on[protected].
The portfolio number is 816283 to 816286
Certificate no. Is 310187
Isin: ink043d07385
Now i want to redeem the bonds. I am a senior citizen and request you to do the needful'
yours sincerely.

(k. Jaisingh)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Infrastructure Development Finance Company [IDFC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    671
    Pending
    0
    Resolved
    123
    Infrastructure Development Finance Company [IDFC] Phone
    +91 44 4564 4000 (Regd. Office)
    +91 11 4331 1000 (New Delhi)
    +91 80 4344 8000 (Bengaluru)
    Infrastructure Development Finance Company [IDFC] Address
    KRM Tower, 8th Floor, No. 1, Harrington Road, Chetpet, Chennai, Tamil Nadu, India - 600031
    View all Infrastructure Development Finance Company [IDFC] contact information