[Resolved] Inkgrid.com — 100% Fraud site - Refund my money - INKGRID Order ID 278673) | |||
I have placed an order on Inkgrid site on March 14th 2017 and INKGRID Order ID 278673) Product Details - Mexico Sofa Set (3 + 2 + 1) Seater in Red Colour by Furnitech (SKU - LF.SBS.SS.14574). And for this transaction, i have made payment through Paytm Gateway (Paytm reference id:[protected] and the order amount is 14177rs (Fourteen thousand one hundred and seventy seven rupees) While placing my order on Inkgrid site, you have mentioned that you will ship my product within 7 working business days. But it has been more than two months, till now you guys didn't ship my product. At least you guys are neither replying to my emails nor answering my phone calls when i called your customer care number ([protected]). I have never seen this kind of worst customer service and e-commerce site (www.INKGRID.com). Let me know whether you are going to ship my product or cancel my order and refund my order amount immediately. If you are not going to reply to this Notice immediately, i have already placed a complaint in Consumer court with complaint number: 250453. You can check the status of my raised complaint against your company in consumer court, by clicking on this link and giving below info http://www.consumerhelpline.gov.in/track-complaint.php Complaint No: 250453 Contact no: [protected] I need a reply for this notice immediately with explanation. If you are not going to reply immediately, we will take severe action on you Call me on my number [protected] immediately Was this information helpful? | |||
Jul 23, 2018 Complaint marked as Resolved Inkgrid customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Inkgrid Customer Care's response Dear Customer, The REFUND has been made way back when the issue was raised. But still you have not marked the case as resolved. Non removal of complaints by customer for resolved cases is costing our brand value. We request you to mark the case as resolved or remove the case. Best Regards, Inkgrid Team! | |||
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+91 99 9913 2132
+91 70 4247 0104[New Product Inquiry]
+91 11 4902 7732
A11 Kirti Nagar, New Delhi, Delhi, India - 110015
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Delivery promised was 27th April but no one picking phone for last couple of days and I am worried about seeing so many complaints.
I am thinking of reporting to cybercrime department and /or consumer court, Delhi if my money is not refunded in next few days.
Parag Modi