[Resolved] Inox Leisure / Inoxmovies.com — about money did not refunded yet | |||
On 22/07/2018 sunday, i was watching ant-man and the wasp with ticket id - 1753647. At interval i bought a medium plane popcorn with medium pepsi (With bill number 00290 at 14:40:56), the net amount was 400. I paid it via debit card At first when i enter the pin and press ok suddenly there was a power cut and your pos gets off. (I thought it was battery operated thats why i was paying through it if somehow i would knew this it was direct line operated i will ask for the another one.) But moving on, when power comes back the person who was attending me Told me sir your payment is not completed so please pay again, it told him but i received a msg from my bank of deduction of 400. Then he show me his sale slip from the pos and told me sir if your payment is completed then This line should not be here (I am also attaching the photo of the slip, go through it). After that i paid ot again with different pos which was battery operated. And the payment was done. When i ask about my previous payment he told me sir it was unsuccessful it will be refunded with in seven days But as you can see the date from. Payment to today it is more then seven days. I also approached the bank they said it was a complete transection So refund will be done. Now tell me who is responsible for that. Me You The bank Or The so called digital india. If i knew this is gonna happend i will carry cash with me alwasys, but if i do so Whats the point of digital india. Reslove this problem as soon as possible. And give my money back. Your coustmer. Was this information helpful? | |||
Sep 10, 2018 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Aug 06, 2018 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace. We would request a mail with your booking and contact details on [protected]@inoxmovies.com. We can check the same and revert. Your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Support | |||
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