[Resolved] Inox Leisure / Inoxmovies.com — cashier confused me and pocketed my money | |||
Hello my name is dr megha kalsy and i am visiting pune to set up an indo-us medical grant. I brought my husband troy to inox leisure at bund garden to watch murder on the orient express at 2:50 pm, today (Dec 3, 2017). The cashier tried confusing us with all these food combos and pocketed our additional money instead of returning it back to me. She first asked me to pay rs 540 for the 2 tickets (Rs 170x2=rs 340) and the popcorn, one samosa, and one fountain drink (Rs 200). So i gave her rs 550 and she gave me rs 10 back. But, then when i asked her that i wanted a tub of popcorn, she discussed it with her female colleague and said that i can get that but my new total will be rs 830. I gave her rs 2000, as i didn’t have any change and for some reason our foreign credit card wasn’t working. She gave me only rs 1170 back. Where is my rs 200? It’s just sad that such a big brand name like inox has employees, who try to cheat foreigners who visit india. My email is [protected]@gmail.com. My temporary indian cell number is [protected]. My usa phone number is +[protected]. I hope that you can resolve this issue. Best regards, Dr. Megha kalsy Was this information helpful? | |||
Jan 8, 2018 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace. We would request that you, to share your contact details on [protected]@inoxmovies.com as we did not get the India number. We can check the same and revert. Your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Support Verified Support Dec 05, 2017 INOX Leisure / INOXMovies.com Customer Care's response Hi we have tried to reach you, our team would be in touch shortly. Regards, INOXSupport | |||
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We are here in INOX ADALAJ AUDI 3(SCREEN 3) the way one staff worker(Shailash J Raval) is talking to me .. its not acceptable and this should be my last visit.. as we come regularly overhere but its not done.. this used to be our ideal theatre to watch movies but i am seeing some not so cool behaviours here..
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