[Resolved]  Inox Leisure / Inoxmovies.com — cleanliness issue in theatre

Address:Nagpur, Maharashtra

We were having a show of chhichhore movie at 10.30 pm at jaswant tuli mall, nagpur. The show was in screen 4. My seat no. Was c-21 & 22 booked through book my show. As soon as we got our seats & we settled down, my wife started itching on her arms. The moment she checked what it was she came to know that some insect has bitten her & seeing to the infected area area if was surely bitten by a spider or bugs. Her arm got totally red with a lot of swelling resultinh into unbearable pain & itching. After all this we need to leave the movie in between & visited a doctor so that the infection could be stopped from spreading. If this kind cleanliness would be kept by a brand like inox what else could be expected from others. Simply i just demand a refund of my movie ticket amount & the damaged with we have beared all the doctor expenses. We can share you the infected area picture & even the doctor prescriptions & bills. Kindly revert me as soon as possible to avoid any further complications & complains.
Contact no.[protected] (Aman ahuja)
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 23, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We thank you for choosing INOX as your movie destination.

We have received your feedback and would like to inform you that we have sent this request to the respective unit for further course of action. Our team would be in touch shortly.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    INOX Leisure / INOXMovies.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1201
    Pending
    274
    Resolved
    629
    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all INOX Leisure / INOXMovies.com contact information