[Resolved] Inox Leisure / Inoxmovies.com — deficient service | |||
I booked 5 premium seats for lucifer at lido bangalore and when i asked for a blanket, i was told that he'll reduce the air conditioning and put to inconvenience the whole theatre rather than give me a blanket. You don't cost the same price for all movies in all of your inox all the time. You do provide blankets in some places and don't in others. I hope the top management of this firm takes notice that customer satisfaction is only 66%. Buck up guys, people will travel far and get a show where their money is worth. You can reach me on [protected]@gmail.com if you ever want to. Was this information helpful? | |||
May 10, 2019 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Apr 08, 2019 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace. We would request that you let us know your contact details at [[protected]@inoxmovies.com] as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Web Team | |||
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 22 4062 6900
Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
Inox lido, Bangalore North, Karnataka, India
Priror to conclude regarding the use of the quality of the services of the particular air carrier or of the travel agent of the air carrier, the submitter need to demonstarte:-
1. His ID. This is full name and PNR.
2. Involvment in the contract. This to to show e-ticket or boarding pass, which produce the condtionas of carriage, such date, time, flight number, seat - class of the service.
3. Own complaint of all 5 pasengers, which was addressed to the air carrier or to travel agent.
4. The decision, which can be issued agent or the refusal of the processing of the claim in abbout 15 days.
As nothing of the above is seen, text of the author does not represent a public cmplaint or a private comlaint, but it represents gossips.
Regards.
sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
e--mail: aryan (at) vivaldi.net