Inox Leisure / Inoxmovies.com — Faulty kiosk for collecting online tickets

Address:

Kolkata, West Bengal, 700032

The kiosk of inox movies at south city mall, kolkata is not working properly since many days. Yesterday i went to watch a movie there after buying 2 online tickets through bookmyshow having booking id: fsck[protected]. I want to able to collect tickets from the kiosk as no tickets were coming out after entering the relevant kiosk pick up codes. Me along with other customers had to wait for several minutes and after that a person came and wrote the ticket number and movie number with pen on the ticket papers. All these procedures consumed more than 10 minutes.

When i asked the person why such incident took place and why they were not alert, then that person rudely behaved with me.

This is to remind that this is not the first time i faced such problem at inox south city, kokata. Earlier also i faced such problems and it seems that nobody pays heed to such fault kiosk problems.

If the company charges such high price for their tickets, they we definitely deserve better service. If this thing continues, then we will definitely not buy tickets from this movie centre. Plus, the behaviour of the service people at south city are quite rude.