[Resolved]  Inox Leisure / Inoxmovies.com — Money not refunded

Address:Bangalore, Karnataka, 560066
Website:Inoxmovies.com

I had booked 3 tickets for The guardians of the galaxy 2 on 4th May 2017 at INOX Brookefield mall using bookmyshow app. The screen time was 12:50PM on 7th May 2017. On 5th May 2017, I got a call from a representative of INOX that due to some technical issues movie will not be screened at that time, so your money will be refunded within 2 days. I called him after 3 days and he told that I need to wait. Till now I didn't got any message or email from INOX for this inconvenience.
Please refund my amount as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Jun 21, 2017
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
May 18, 2017
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We apologize for the inconvenience caused to you. Kindly provide us with the following details to enable us to trace your booking and follow up on your request:

- Booking id
- Mobile number provided for booking ticket(s)
- Date on which the booking was made

Your concern is o[censored]tmost importance to us and we look forward to resolving it soon to your satisfaction.

Regards,
INOX Support
Complaint comments 

Comments

I booked the ticket in INOX Jamnagar of the Malayalam Movie "Comrades in America" .athe show time was 4:25 PM, they told me the show cancelled without inform me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    INOX Leisure / INOXMovies.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1201
    Pending
    274
    Resolved
    629
    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all INOX Leisure / INOXMovies.com contact information