[Resolved] Inox Leisure / Inoxmovies.com — non refunding ticket amount | |||
We have booked a tickets which was 18+, my daughter was 17 yers they scan our tickets without checking her age and did not allowed us to enter for the movie and kept us 1 hour waiting outside, they did not refund the money, and no afford to do any favor for the customer who spend there money to enjoy the movie, there was manager his name samsung standing there helpless really bad staff next time we will not book inox theater to watch movie third class service Was this information helpful? | |||
May 25, 2019 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Apr 24, 2019 Updated by Varshapatil16 Your staff was useless, they scan my tickets and did not allowed my daughter to go inside Verified Support Apr 24, 2019 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, We thank you for choosing INOX as your movie destination. We are in receipt of your mail and would like you to note that the Movie “The Curse of the weeping woman (A)” has been granted an Adult Certification by the Censor Board. As per the conditions laid down by the Censor Board anyone who is under the age of 18 years cannot be allowed to view the movie. This is also clearly mentioned in our Terms & Conditions and is printed on the tickets. Your patronage of INOX is extremely important to us and we hope that you continue to visit us. Please feel free to get in touch with us for any further assistance. Best Regards, INOX Support | |||
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I was trying to book tickets and payment process was successfully done but it is showing that seats gave not been booked but they have charged 941 rupees from my account.
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