[Resolved]  Inox Leisure / Inoxmovies.com — regarding a booking in inox regalia mall bhubaneswar

Address:Patrapara, Khordha, Odisha, 751007

I booked two tickets for Xmen dark Phoenix in inox regalia mall bbsr. They did not allow us as the booking reference showed invalid. I had booked through Paytm. After talking to some higher authorities they allowed us after the 20 mins of the movie. If customers book for a movie and see 70% of movie then do u think it’s the right thing they do? When I have complained the same thing to Paytm then they said they were just a medium and inox did not respond to my complaint.
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Jul 19, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team
Verified Support
Jun 18, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies
Complaint comments 

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Inox Bharuch, refused to play godzila -II, due to sales less no.of tickets. When I entered to ticket counter .. person behind window said... Show will not be played as min.15 nos.of tickets has to be sold out.
What a shame Inox...
Where this rule is written?

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    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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