[Resolved] Inox Leisure / Inoxmovies.com — Regarding air conditioning in movie hall and waiting area

Amit@212121

from Surat, Gujarat

Sep 8, 2021

Address:

Surat

Today I visited inox reliance mall, udhna darwaja, surat. There's no air conditioning working any where. Not in booking area neither in waiting area and not even in movie hall. I asked manager many times to switch on air conditioning but they didn't switch on. Very disappointing. My booking ID is

Thank you. Your booking ref is 513631. Fast and Furious 9 : The Fast Saga (Hindi) on 8th September 2021, 04:20 PM, at INOX SURAT RELIANCE MALL -SCREEN 2. Seats: F:11. TO GET YOUR EASY CHECK-IN QR Code, click here: http://in-ox.in/HRbUah8 SHOW THIS QR CODE OR BOOKING CONFIRMATION SMS AT THE CINEMA ENTRANCE FOR A HASSLE-FREE ENTRY. Click here to view your seats: http://in-ox.in/UN7KSut, Click here to order your food: http://in-ox.in/sC3K7kX . Download e-ticket here: http://in-ox.in/3mdK1dx

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Oct 11, 2021

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2021

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number and multiplex details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support