[Resolved]  Inox Leisure / Inoxmovies.com — cancellation of ticket

Address:Jaipur, Rajasthan, 302020

I have booked a ticket for 25 aug, show time 4.40pm at mansarovar
But book my show booked a ticket for 24 aug. Show time is same and place is also same
When i complain about the same, they told it is not our mistake.. Please contact to inox. And inox decline for the same.
I checked three time before i booked a show.
But it shows 25 but when i booked, i got a message for 24.
Then i asked them to transfer my ticket for 25 or otherwise cancel it. They declined and talk rude..
They inox will not accept cancellation.. But it is mistake of them. They not are accepting.
I fed up between inox and book my show
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Sep 24, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We have received your email and would like to inform you that sale of tickets is guided by local laws including the entertainment tax act. Keeping these in mind, our company policy states that a ticket once sold/ printed cannot be exchanged, cancelled or refunded. The same is mentioned in the “Terms & Conditions” on our website. As your booking was done through Book My Show website, we request you to get in touch with Book My Show on email ID [protected]@bookmyshow.com for further support.

We request that before purchasing tickets, carefully review your booking details as same cannot be changed once booked.

Warm Regards,
INOX Support
Complaint comments 

Comments

Why people's of credit card marketing disturbing viewers for their offers frequently.
As I ask the maneger Mr. Laxman He said that I will here you soon and busy in Handel.
Amit Halpawat's reply, Aug 24, 2019
Why people's of credit card marketing disturbing viewers for their offers frequently
I'm sitting in inox Taadia Aurangabad theater for Mangalyan movie. Movie time was 8.10 but still movie has not been started. There is a blank screen. What non sense is this?

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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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