[Resolved] Inox Leisure / Inoxmovies.com — food offers | |||
Hello sir. I'm yogesh agrawal from raipur chhattisgarh. I went to inox on 15/05/2019 in ambuja city centre mall raipur chhattisgarh. I watched student of the year 2 and at the time of interval i go to purchase some food. Your receptionist named deepak kumar removed the offer pamplate as soon as i reach his counter. Fortunately i saw that he just removed offer details and i asked him why he removed the offer he said "offer is closed as they dont have enough stock of sandwich" so i asked him how much a sandwich cost. He said 140. So i give him 140rs and told him to order a sandwich. He was ordering it. So if they dont have stock then how he can take order? He is not ready to give me food as per offer but he can give it without offer. So i called manager and he also said that we have less stock thats why re removed the offers. So offers is all about how much stock you have? You can give everything without offer but when its time to give on offer then you denied. This type of service inox (Ambuja mall raipur) are giving. At the end manager said "sir you can take whatever you want from here we'll not charge you anything" i have id card photo of the receptionist. Receptionist name - deepak kumar and hemant kumar sahu Manager name - sanjeev bisoi Was this information helpful? | |||
Jun 19, 2019 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support May 17, 2019 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace. We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. Please mail your details on [protected]@inoxmovies.com Warm Regards, INOX Web Team Verified Support May 18, 2019 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, We have investigated the complaint and would like to speak to you . Kindly share your contact number or you can reach out to our manager Mr. Samrat Pal Mobile: +91-[protected]. We await your call. Regards INOX Support | |||
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Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
I have been visiting INOX since 15 years and Iam completely disappointed as I was given Stale Popcorn I am very disappointed and I never expected such bad service from INOX CINEMAS Virugambakkam, Arcot Road, Chennai .