[Resolved]  Inox Leisure / Inoxmovies.com — haven't got refund

Please find attachment of my ticket
I came to watch Lion king 3D on 21st july2019 show timings @8.20pm
due to of bad quality of your screen and projection many poeple their complain about it to
the manager and other staff but no solution was given and at the end the manager decided to refund the amount.one of the staff member took pictures of our tickets which were booked online for the refund procedure but till now nothing happened also no refund granted .
The manager shared a number with us that also no one is picking it up( [protected] its just ringing )

I need to know when i can get my refund otherwise i need to take action, you cannot fool us like this and if now also i will not get any response from you i will send you a legal notice for harassment you people are doing with us .

PATHETIC EXPERIENCE
kindly refund my money asap

TICKETS DETAILS BELOW AND BOOKED VIA CREDIT CARD

PLEASE CHECK TICKET FOR FURTHER DETAILS DOWN IN ATTACHMENT
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 25, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We have received your query, and we regret for the inconvenience. We have acknowledge your email and same has been resolved. Book My show already processed your refund.

Warm Regards,
INOX Support
Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies
Complaint comments 

Comments

I have booked Ticket in 21/07/2019 for a movie but after the transaction a msg comes your booking is cancelled. after that another msg comes that 630 rupees will be refunded, but I paid 725 rupees. Why u people will not refund my total amount ...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    INOX Leisure / INOXMovies.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1201
    Pending
    274
    Resolved
    629
    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all INOX Leisure / INOXMovies.com contact information