[Resolved] Inox Leisure / Inoxmovies.com — not allowing water bottles, homemade food and helmets inside cinema theatre. | |||
They have put a notice saying that water bottles, home made food and helmets won't be allowed to be carried inside cinema theatre. Also, they charge extremely high prices for bisleri bottles and snacks. So why should we buy their expensive stuff? And also, there is no govt. Law which prohibits us to carry our own food and water inside any multiplex. This is open financial exploitation of public by these multiplex companies. Please help as soon as possible. Im attaching a photo of such notice published at inox cinemas, jai ganesh vision mall, akurdi, pimpri chinchwad, pune. Also, this issue exists at other theatres like pvr, carnival cinemas, etc. Please ensure that this doesn't happen at any multiplex may it be a brand or a local theatre. This is a complete loot. A violation of fundamental rights of all indian citizens. Was this information helpful? | |||
Aug 29, 2019 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Jul 29, 2019 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, Thank you for visiting our Multiplex. We have taken note of the concerns raised in your trailing email and would like to clarify that the restriction/prohibition on allowing patrons to carry outside eatables and drinks into the theatre premises, is currently sub-judice. Presently there is no rule/ regulation/law, which mandates the Cinema Exhibitors to allow the patrons to carry the outside eatables and drinks into the cinema theatres. You may be aware that, for the convenience of our patrons, we have installed free purified drinking water (RO) facility along with disposable cups, inside our Multiplex and patrons can avail that facility at any time. We do make allowances for infants, elderly and guests who have a medical issue/special needs. We are hopeful that above, satisfactorily addresses your concern. Looking forward to serve you again. Warm Regards, INOX Support | |||
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