[Resolved]  Inox Leisure / Inoxmovies.com — Inox kachiguda onlinebooking issue. Payment debited from the card but no tickets booked

Address:500001
Website:inox app online website

Disappointment with inox online booking. I have booked 9 tickets 1608 for intilo dayam naam bayam movie on 1th jan 2017 for the show 10:30 pm on 1th jan 2017 through on-line (http://www. inoxmovies.com/) in inox kachiguda. I have paid using my dedit card, it has asked all my card details but when the payment completes i didn't get any confirmation message and its redirected to home page of the site... The purchase worth rs1608 on pos inox44584 at citrus pay inoxmovies txn#[protected]. Please refund my money to my account
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May 10, 2017
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest
At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.
We would request that you, mail the details of the booking and your contact details on [protected]@inoxmovies.com. We can check the same and revert. Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Jan 18, 2017
Updated by Khatri Srikanth
Hi sir iam srikanth as I have booked online movie tickets on 1jan 2017 though inox app as they have dedicated my amount from account but the movie ticket as been not issued and amount was not refunded to my account as inox company told me 10 working days the amount will be refunded till now I didn't get my amount please try to justify my amount
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