[Resolved] Inox Leisure / Inoxmovies.com — services at inox cinema | |||||
Hi Guys.. today, I went to watch Sanju movie in INOX ef3 mall faridabad. It was my first and last visit to watch in INOX. Pathetic service of the snacks during interval time. I asked for combo but he denied and said we have only this combo and reason was because queue was long and he knew that I won't wait for long. There was advertisement coming on display about the same 380rs combo. He asked me that u can take only 290rs combo. 380 combo include 2 popcorn, 2 Pepsi and 2 samosa. 290 combo has one popcorn and 1 Pepsi. Individual Pepsi is of 170 RS. They are making money i.e. 460 rs for 1 popcorn and 2 pepsi. Inspite of giving 380rs. One more thing about service, basket which they were giving is not matching with popcorn box and Pepsi glass. Both were not getting fitted into basket. You guys are taking money from customers but not providing quality service to customer. I asked him to call your manager and I was waiting for 15mins but no one came. I want to know why are you guys don't believe in brand. I was thinking INOX is the brand who serve quality but you are making fool of the customers. I will communicate this to my colleagues and will print in newspaper about the same. People shouldn't go to INOX. Was this information helpful? | |||||
Aug 17, 2018 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Jul 11, 2018 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace. We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Support | |||||
Add a Comment | |||||
59%
Complaints
1201
Pending
274
Resolved
629
+91 22 4062 6900
Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
Post your Comment