[Resolved] Inox Leisure / Inoxmovies.com — sound volume

Abhay Datta

from Ajmer, Rajasthan

Address:

Ajmer, Rajasthan, 305001

I am a regular customer on inox cinemas, csm mall, ajmer 305001 and had been watching almost all the movies since more than 2 yours. I was really excited to watch tiger zinda hai on 22nd december 2017 with my friends in the evening show @9p. M. But got really disappointed with the music volume, it was really slow as if i am watching a movie at home on my television.

Inox claims that "live the movie" but the sound volume was really poor, so really disappointed from inox.

I am facing this for the first time. So i hope that it may not happen next time and therefore i need atleast half price refund or, the gurantee that it will no happen next time, or both.

Really disappointed.
Regards
Abhay datta.
+91 [protected]
[protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Jan 23, 2018

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2017

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. Please mail us your contact details on [protected]@inoxmovies.com

Warm Regards,
INOX Web Team