Insaraf.com — Kuber Dining Set

Address:	Jaipur, Rajasthan
Website:	insaraf.com

I at last received the kuber dining set after 22 days of placing the order and am highly disappointed that the product has been delivered with so many defects and issue, to list a few :

1. The dining table "grill" sides have visible cracks on one of the sides
2. The dining table inner sides still have the pores of the termite ( not sure if the wood is really termite treated)
3.The grills in the dining table are not finished and still bare a significant roughness and thin wood files
4. The Table legs are made of joint pieces unlike the one i was told in your display center that it will be a single log of wood for the legs
5. The Chairs too have uneven finishes in almost all of the four
6. There looks to bee a visible / distinguishable difference in the color shaded of all the chairs and table- Looks like there were not part of the same set as neither the grains/ the color/the shades have any matches

With above observations, I had a heated arguments with Mr.Suresh ( Bangalore sales executive), Mr.Rakesh ( delivery executive) and Mr.Shubam ( Rajasthan's Dispatch manager) and here is the final outcome of the discussion:
1. The entire set has been agreed to be replaced in ten days _ Suresh confirmed this.
2. Shubam, offered to sen his senior most carpenter to have a check on all the issues in this unit by tomorrow (sunday - 12 Mar)

but still there has been no calls from their end and no body has even bothered to call back / reply to my emails.