Insaraf Furniture — Do not order any furniture from Insaraf

Address:Bangalore, Karnataka
Website:www.insaraf.com

Have ordered a TV stand with the order #1NSF36132133 and when I received the product and unpacked the leg of the TV stand was broken and I immediately raised the complaint and it just took 1 month for them to deliver the replacement. They claim that they use Sheesham wood but it feels like very cheap quality wood. First thing is they do not have the proper customer support and turn around time and communication for the mails or chat support is so irritating. It was a transit damage and they say that we can fix the TV stand broken leg with the carpenter. We order the product and pay full amount and in turn they are trying to convince use to use that broken products. I would prefer to share this feedback/review on the insaraf website itself, but there is no option provided in the website to share the same.
Was this information helpful?
No (0)
Yes (0)
Saraf Furniture / Insaraf.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Saraf Furniture / Insaraf.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    376
    Pending
    2
    Resolved
    10
    Saraf Furniture / Insaraf.com Phone
    +91 80 6741 4797
    Saraf Furniture / Insaraf.com Address
    Kalyanpura Road, RIICO Industrial Area, Sardarshahar, Rajasthan, India - 331403
    View all Saraf Furniture / Insaraf.com contact information