[Resolved]  Insasta.com — item ordered never received

Address:Insasta Enterprises Office 111, 1st Floor, Building P1, Above Apsara Restaurant Valgaon, Bhiwandi Mumbai - 421302, Faridabad, Haryana, 121002
Website:Insasta.com

I placed this order on 14/04/2019 for an intex electric pump, order id 172697 from insasta.com, its a fake website, i never received any email regarding the order. Its never been dispatched, customer care no is always switched off.
There is this chat option on the website on which nobody ever replies.
I want my hard earned money back.
Please refund me back
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Apr 28, 2019
Complaint marked as Resolved 
Just raised a consumer complaint so my product was delivered. Thank you
Apr 23, 2019
Updated by Kanika_mongia
So after placing this complaint, I got a call from insasta executive that we will refund you straightaway but provide us bank details, I made sure that my bank account balance was transferred because this was another level fraud which was trying to be done .I was asked my adhaar card details my pan card my upi account and what not, and spending half an hour of all that crap, my refund was not made.
‭+[protected]‬ This was the number, I request users getting forgery calls from such number, please do not share details as no refund would be made.
Also 23rd morning I got a call from this number ‭+[protected]‬ that I am rajan calling from consumer department, share your card details and you would be instantly refunded.But yet again this was another fraud call and no transfer was done infact they were charging another transaction from my own card but as I transferred my money, I was saved from another fraud.
Below is the message sent by them using my card details, I called them back asking the person’s name, he said deepak kumar who was earlier Rajan.
Consumere please beware of such frauds.

Complaint comments 

Comments

Duplicate product supplied against my order ID: 145631. Product has been returned to Bhiwandi address. Name of Courier: Trackon Couriers Pvt. Ltd. Tracking Number: [protected]. It has been delivered back to Insasta Enterprises now. However, there is no response and refund communication from this company.
I bought a Screen cast device sold to me as Chromecast and now they are not even replying to my email. Contact number is turned off.
The blootuth speaker from Insasta.com was ordered with order no. 358315 and order date is 06-10-19. There is no facility to track orders in this website. Many times email and call customer care but no reply was given and the phone number is not valid at all. This website is a fake website.
Regards
Vinay Tripathi
Advocate
High Court Allahabad

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    Insasta Phone
    +91 95 9486 6910
    +91 95 9486 2491
    +91 81 0483 4539
    Insasta Address
    Office 111, 1st Floor, Building P1, Valgaon, Bhiwandi, Mumbai, Maharashtra, India - 421302
    View all Insasta contact information