[Resolved] Kotak Term Plan — premium of renewal directly deducted without my confirmation | |||
policy no. 02366830 of KOTAK ( Term Plan ) . Purchased the term plan last year . Due date of premium 20.09.2012 . I have received call regarding the renewal but i was not knowing that they are going to deduct the renewal premium directly from my bank . The bank detail was known because the last year premium was paid by cheque . The ECS was not signed by me . When last year i received the booklet for the policy confirmation the ECS signed was not attache din that . The insurance person are telling that you have signed the ESC . I want my premium back for the year 2012- 12 which has just started . Please help me to get back . thanks gk singh [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
We regret to note that your experience has not been commensurate with what we strive to provide.
We wish to inform you that ECS was activated for your policy as per the ECS form received by us.
We wish to inform you that ECS has been deactivated form your policy as requested.
Also, we wish to inform you that premium once adjusted towards the policy, cannot be refunded.
We regret our inability to assist you with the same.
Regards,
Kotak Support Team