[Resolved]  Mdindia Healthcare Services — Claim submitted but payment not received

Address:

Chennai, Tamil Nadu

I am an ex-employee of Bhilai Steel Plant. I have taken an Medical Insurance police through MDINDIA HEALTH CARE SERVICES (TPA) PVT LTD, against which I submitted my claim that I am entitled to on January 21, 2013. Till date I have not received the payment. In this regard I had spoken to the concerned authorities and also had sent a mail to them, for which also there is no response. Given below is the content of the mail that I had sent to them:

Mail Sent to:
Mr. B.L. Sahu ([protected]@sail-bhilaisteel.com), who is responsible for Medical Insurance in Bhilai Steel Plant, whose Phone number is:[protected]
Copy to: [protected]@sail-bhilaisteel.com

Dear Mr. B.L. Sahu:

Greetings!

This is to draw your kind attention on the following:

The undersigned had taken a Health Insurance policy (MIN No: 1205840) through "MDINDIA HEALTHCARE SERVICES (TPA) PVT LTD. The undersigned had submitted his claim form on January 21, 2013 to Mr.Chandru, an employee of MDINDIA at their Chennai office for an ammount of Rs.3446/- (Three Thousand Four Hundred and Forty Six only).

After having waited for over one month, as there was no communication or payment from the Insurance company, the undersigned had contacted Mr. Chandru and got to understand that the claim form along with the bills submitted had been sent to their Pune office and for any further details, he had directed the undersigned to contact their Pune office.

Subsequently a phone call was made to Ms. Delphi in the customer service department and a mail was also sent to Mr. Minamdar ([protected]@mdindia.com), asking for the status of the Claim submitted. As there was no response for the mail, a phone call was made to the customer service department, only to understand that MDINDIA is no longer associating with SAIL and the status of the Claim submitted is not known to anybody.

Hence, it is a humble request from the undersigned that you may please look into this matter and do help the undersigned get his dues at the earliest.

Looking forward to your help in this regard,

P S Pandiyan
NO: 20, MOOGAMBIGAI STREET
JAI BALAJI NAGAR, NESAPAKKAM
CHENNAI - 600078

Please help me receive my dues from the company.

Thanks and regards,

P.S.Pandiyan.
pandiyan.[protected]@gmail.com
+91-[protected]