D-VoiS - Broadband Pvt. Ltd — Fleecing and false promises of service.

 
4 Reviews
Navi Mumbai, Maharashtra, Maharashtra, India
 armaram
This popular affordable internet service provider in Navi Mumbai is worst in service. They try to push a whole year package down your throat since no body would like to renew that again.

First practice is systematic cheating, the package that you pay for is not what you actually get so 1 Mbps is 512Kbps suddenly, a 512 Kbps is 200 Kbps and all these complaints go unheard.

Second is service of this ISP, they do not even care to show up to check what is the problem. Customer care is paid so they enjoy talking and misleading you since you're paying. technicians would close your request without even informing you.

This is a cheap cheap service, do not go for it . Look for alternatives.

Complaint Status


[Sep 29, 2013] D-VoiS - Broadband Pvt. Ltd customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

how poor is their service!
we paid for one month a so high price (1020Rs) that other provider neither
ask, for a barely near to promised 2mbps (download only) and they gave us only 3
weeks of "operative service", filled with disservices, slowness, absence of net
for several "technical" reasons;
at the end, over 30 days of plan, we used only 24 days.
Not only: service is no more, because they wanted money BEFORE the
renewal!! (is the option AutoRenewal meaning some to you fellows?).
so they suspended it...without advise.
what the heck?!
no countries in any other part of the world give such a unprofessional service
and with such a poor company policies.
They are just interested to get money first, then f* customers.
shame on you i-On!

2 cheated ex-customers in Nerul West

NB we invite you to alert as much as possible over all
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PS check image on test

The worst ever customer service experience. The customer care number:[protected] is just for the sake of having it. Normally average time for them to respond or to resolve a complaint is minimum of 3 working days and 10-15 FRUSTRATING CALLS. Kopar Khairane, Navi Mumbai.

2 @ Nerul
2 @ New Panvel
1 @ Kopar Khairane

Internet bandwidth

The dirtiest service I have not seen ever. D-VoiS - Broadband Pvt. Ltd, Ghansoli, Navi Mumbai will change the bandwidth at the back (if we take 4MBPS they will make 2MBPS from their end). They have gone crazy and many of the customers got irritated for their service. I have complained the issue many times but no one cares.

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    Customer satisfaction rating
    4%
    Complaints
    128
    Pending
    0
    Resolved
    5
    phone
    +91 22 6456 6366 [Mumbai]
    +91 80 4511 4520 [Helpdesk]
    location
    KHR House, 11/1 Palace Road, Bangalore, Karnataka, India - 560054
    D-VoiS - Broadband Pvt. Ltd - Fleecing and false promises of service.