IOC Ltd — Delay in delivery of lpg cylinder

Address:

Sonitpur, Assam, 784001

While going through the web pages it is learnt that there is no time frame for booking a LPG cylinder after the date of previous refill. Going by that line, it is to redress here that I am a consumer of Tezpur Gas Agency and my consumer no is 845376. The said Agency have been misguiding the consumers by not accepting any kind of LPG booking before elapse of 15 days from the date of refill. This practice results in inordinate delay and sometimes upto 2months for delivery of LPG cylinder to a consumer thereby causing in number able problem to them. It is therefore requested to investigate the functioning of the said Agency and take necessary action against them if found guilty. In case IOCL(MD) is not able to met up the demand of the consumers(as narrated by the Agency), necessary arrangements may kindly made so that the consumers do not suffer for want of basic amenities.