IOCL — Non delivery of gas cylinder

Address:New Delhi, Delhi

Dear Sir, I have an INDANE gas connection @ Sondhi gas agency at Saket.The consumer number is 19984. The gas was booked on 26th September and ia have received an sms confirming the booking vide no. [protected] and cash memo generated vide no. [protected] but still the gas has not been delivered. Also every time we are facing the problem of delivery of the cylinder on a lower weight. Regards, Sankaranarayanan
Was this information helpful?
No (0)
Yes (0)
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Oct 15, 2014
Updated by VVSnarayanan
Still there is no response.
Complaint comments 

Comments

Dear Sir,

We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information