IOCL — Unethical harassment by refill boy while domestic lpg cylinder delivery

Address:

700008

Dear Sir/Madam,

I Nilanjan Dey residing at Flat:7, Skylark Appt, 105B D.H Road, Kol-700008 having LPG Consumer No:CX20439537 am simply getting harrassed by the Refill Boy Mr. Jitendra Singh ([protected]) since last 6 months.
We need approx 5 domestic cylinders per year. As the consumption is significantly low once that Refill Boy had proposed me to deposit all Gas Papers to him & Cylinder will be delivered hassle freely to me by a simple
telephone call to him, but we didn't accept it.
After that every time he is creating harassment to me:-

1)Sometimes he used bad languages over phone.
2)In last booking 2 months ago first he returned the Gas & told me that at Delivery time Flat Caretaker was not available, although I was very much available at that time & there is no access issue with the flat irrespective
of Caretaker availability, then Cylinder was delivered finally 10 days latter.
3)Reg. yesterday booking, as per Gas Dealer:- GAS & GADGETS Feedback cycilder has been already issued & that Refill Boy called me today at 09:00am also as pre-delivery intimation, but latter he told that it was by mistake
& my Cylinder will be delivered on coming Tuesday, which is utterly harassing.

Request your serious intervention in this regards.