ION Broadband — bad service

Address:

Nerul Sector 16, Ashtavinayak CHS, Mumbai City, Maharashtra, 400706

No matter how many times i raise a complaint the internet issue lives. I have subscribed for 40 gbps unlimited plan but all i get is 15-25 gpbs.. All they have to say is "there is a problem with your router" how many routers are we suppose to change.. Ion just don't have the potential to deliver. Also they close the complaint ticket without even resolving the issue. I've been with them for couple of years now.. Will change to some other provider.. Highly disappointed in ssv ion broadband.