ION Broadband — connectivity issues

Address:

400706

This is related to a complaint I lodged on 14th of September.. the net is not working since 14th and have been following up since then. No action taken yet! While other devices in the neighboring area is resolved already my device is still not connected! The complaint it still pending.. absolute pathetic service provided by you guys. This happens every month.. half of the months there are connectivity issues. The technicians Ur customer service care providers assure of coming and checking never actually come! Will have to discontinue the membership if this issue still pertains.. hopef the issue is solved at the earliest!