ION Broadband — los light being red

Address:	401 Royal Heritage CHS, plot 179F, sector 30, near Masjid, Kharghar, Navi Mumbai 410210, Mumbai City, Maharashtra, 410210
Website:	www.i-on.in

The customer service is very pathetic. First of all they call you to confirm the issue and then after that they don't bother to look into the issue. No technician visit, no call attendance. We have no other option than to wait. And when the renewal time is close they call numerous times just to irritate you.
Los light being red is the frequent issue in ion which disconnect the wifi with no network.

If you guys really value your customers, then change the attitude of customer handling and plus focus on your loop holes.