ION Broadband — service

Address:	Mumbai City, Maharashtra, 400702
Website:	i-on.in

The quality of service is horrible. Internet disconnects every 1-2 days and you need to call customer care and follow up incessantly. They do not give you the number of local technician and hence th technicians visit are never completed.
Today their technician visted to change normal wire to fiber optic cable (Claimimg it would resolve all disconnecting and no internet issues) and unwired the old connection saying as it has to be removed just kept the new wire in my room and said they would go for lunch and would be back in an hour. 3 + hours have with the wire all loosened up dangling in front of my neighbours door (It's quite high for me to get up and tie without stool) and there was no sign of those guys. I kept calling their customer care, some other guy from ion who had installed the connection but nobody answered. Not sure when they will turn up.