ION Broadband — time & again disconnection problem

Address:

Thane, Maharashtra, 400614

Madam/sir,
Some times speed became very slow.. The network is disconnected in mostly night hours and authomatically became functional in next day. We registered the complaint and resolved the issue without visit of any engineer here. You can verify the complaint registered till installation of connectivity.

We think that such disconnection issues is raised by the person who came here for installation of modem first time and he knew my password because they were set the password and i am not aware the password.

Thus look into the matter and arrange to guide for changing the password by myself. So such suspisous will become out of my mind.

Thanks & regards,

Arun kumar sinha