Ion D-Vois — Not receiving promised speeds of 4Mbps unlimited; after paying them 1 year advance; several complaints made

Paid for 4 Mbps for the full year in advance & getting less than 0.4 Mbps-1.2 ; {occasionally slightly more}; Tests taken from international servers on 2 different sites Ookla & testmy.net Indian server test give higher readings BUT very far from 4 Mbps; & these are not random readings but reading of tests taken for nearly a month now; {on as many as; 10+ servers} Have recorded data of nearly 300 readings ... Of late have been disconnected for periods of about 12 hours on 3 occasions. Have registered more than 20 complaints to them ; with data : Which they faithfully close {all this in about a month}