ION — internet connectivity issue

Address:

Mumbai City, Maharashtra, 400059

Very upset with ion/ dvois compay. My internet has been down since yesterday. Called customer service multiple times but no sucess. They promise that they will send someone since yesterday but no one has come yet. Today when i called and asked for a supervisor or someone at higher support, i was told that sunday no supervisor works... Hahaha, are they serious!!!
I won't recommend anyone to buy ion internet.
Local techs say that cannot come unless they receive a ticket from ion team.
Only thing they are good at is creating tickets which are of no use!!!
Tkt13831
Tkt13894