IRB Infrastructure Complaints & Reviews

There are many digs on road from kamrej to kim (Both way). The condition of road is worst because of havy rain since last ten days and driving is very risky on this way. So i urge to please repaire as early as possible.
Thanks   replace all...

Dear sir
While passing from pune to mumbai (Mh12rk0287), i paid the toll at talegaon in cash (Receipt attached). Since i was having the sbi fast tag, i charged it on the way to ease out further travel. While exiting from khalapur, i noticed thru sms that rs. 138/- has been debited, which is an extra amount since i have already paid in cash. (Message : dear customer, your sbi fastag account ending with aaae0 vehicle number: majzxxmtkzkc54572...

On sunday, 07 july 2019, @ 19:36, i crossed talegaon toll comming from pune to lonavala. I was charged 138 rs at talegaon toll by cash, attached is the receipt. Next day i received message from hdfc bank for my fastag wallet no. [protected] on 4:46 that 138 rs are charged and debited from my account. Please find attached photos of cash receipt as well as text message from hdfc fastag account. Kindly look into this issue and refund that...

Good morning.

I use kvb fast tag for etc in the mumbai pune expressway route.

I was travelling on 27th july, 2019 in the morning. My vehicle number is tmbbdgne1ja007741.
Please note that at khalapur toll they used a hand gun for deduction my toll and they have debited rs.138/- twice. They were having problems with that hand gun and must have happened without that knowing the same. The first deduction is...

With reference to the subject mentioned mentioned, the last sunday, 14 july 2019, at 14:19, i crossed khalapur toll comming from panvel. I was charged 138 rs at khalapur toll naka (Khopoli, maharashtra) by cash, attached is the receipt.

As i had etc tag on the vehicle i did asked the toll attendant person has the amount been deducted, but he said that it is not and asked me to pay the toll amount in cash.

10...

Hi team,

Was traveling to mumbai via pune mumbai expressway. Had very bad experience by seeing that talegaon and khopoli supervisors have no sense of talking with arm force employees. The person in car showed his valid arm force id but he was not given exemption. Instead of that this supervisors started misbehaving badly with him in front of his family.
Please respect the arm force employees.
And also seen for...

I have been at varsoli toll plaza on 21/7/2019. I have been asked for toll and i was ready to pay. The car in which i was travelling was of vadgaon maval. But the behaviour of workers there was rude and not proper. I asked them the jurisdiction in which the toll is exempted. They showed me gr bt after reading the same no limits could be found. I paid my toll and asked for their id cards which they were not ready to show bt later on i saw...

I was travelling from Mumbai to Pune on 05-Jun-2019 via Express Way.
At Khalapur toll plaza, I have paid 230 Rs as toll charges for travelling up-to Pune. (Receipt Attached)
At Talegaon Toll plaza, I shown them receipt and after their scanning, barrior opened. When I reached at Pune, I received SMS as 138 Rs of toll is deducted from my Fastag. (SMS Snapshot attached)
If Toll Plaza will deduct such double charges then...

I was traveling from Talegaon to Mumbai on 16th June evening, as my car has fast tag attached. So we ask toll people whether fast tag amount got deducted or not? He said not? He demanded toll, so we paid,
Later I got the message that from fast tag also amount got deducted!!!
This is pure cheating, you are looting the normal people and allow VIP people to pass without getting toll from them.

Yogesh
[protected]...

Today i.e. on 15th June 2019, @ 17:14, I crossed khalapur toll comming from Panvel and going to Pune. I was charged rs 138 at khalapur toll (MAHARASHTRA) by cash, attached is the receipt. I informed the person about the fastag on my vehicle but he said that I would have to pay by cash since fastag detector machine was not installed on that counter. @ 18:05 when I arrived at Talegaon Toll Plaza I showed my toll cash receipt to the man on counter....

I stay at somatane phata. And I have submitted my vehicle registration papers, address proof and Identity proof to IRB office at somatane phata toll on old mumbai pune highway for local resident pass.
But each time I am denied of local resident pass saying aadhar is needed or voter id card is needed.
I have submitted all required documents, still not getting the Local resident pass.
And I was given Rs 525/- pass each...

Dear IRB team,

Yesterday, we were coming to Ahmedabad from the Udaipur highway, where the construction work was going on every 5 kilometer, then we had problems in traffic.
When I called this toll plaza on this issue, it was not giving me the correct answer and the abusive word was used to me.
And your manager said to me do whatever happens to you, See what do you do too.

Regards,
Shaeed...

I was charged twice. I paid in cash and was also charged from fastag. The sms is given here and the toll receipt is enclosed. Paid rs. 138 for vehicle reg. No 'mat626282hkp93323' at khalapur toll plaza on[protected]:05:42. For future reference toll txn id: [protected].

Transaction number [protected],
Collector 017382
Date : 02/jun/2019 16:03:09
Lane w03
Vehicle number: mh43bk 5016. br...

Hello sir i am a truck driver my name is aslam sarvaiya me jab anand toll plaza se toll ki parchi nikali vo galti se gum ho gai fir vadodara toll pe mujse dusri parchi nikal ne ko bola mane kaha aap chack karlo mane anand se truck no gj 13 aw 7770 ki parchi nikali he to usne mana kar diya or bola dusri parchi nikal ni padengi mane us ko samjaya ke aap ek bar chack to karo to usne gusse me aakar muje mara mare pas uska video bhi he sir aap...

There were goons standing there, treating the travellers in a very harsh behavior, the toll incharge literally threatened as we insisted to clear the traffic on asking him to show his identity he refused to do so and called a few people around who gathered around the car, there was no service for drinking water and also the toilets were out unhygienic and out of water...

My car no mh25 al 9699 on 11/05/19 time approx 10.45 came from solapur to osmanabad tamalvadi toll plaza as district car he taken 30 rs and at same time he also taken 60 rs from my fastag. I also ask officer in office name mohamad on 12/05/2019 for refund the amount but refused to do so. Ask me to complaint online so pls refund amount to fastag mahesh pawar
[protected]...

On 04.05.2019, i have passed through kamrej, choryasi toll plaza. Local vehicles having registration at surat are enjoying exemption from payment of toll tax. However, rs.70 have been deducted from my paytm wallet and rs.40 were deducted on my return journey. Total rs.110 has been wrongly deducted. Kindly look into the matter and initial refund of the wrongly deducted amount. We also request you to kindly ensure that such wrong deductions...

I was travelling on 19th april 2019 from mumbai towards chakan by car on mumbai pune expressway. At khalapur toll plaza i entered etc lane for toll payment by fastag. The attendant there told i have insufficient balance. I insisted that the wallet has sufficient balance as i had checked and deposited money just 10 mins before entering toll plaza. He did not allow us and took rs.230 for talegaon exit (Receipt attached) but after leaving when...

I would like to draw the government’s attention to the deplorable condition of road along with somatane phata to hillock tower (Pune - mumbai service road) section of the road.
It has been almost 4-5 years since the road along this route has been in a dilapidated state due to total neglect of the department of roads which is the least bothered about repairing it.
There are a number potholes causing much difficulty for drivers...

Toll booth anewadi & khed shivapur traffic management on saturday & sunday.
Staff is not handling traffic at tool booth only money collection is there duty. Peploe has to wait 15-20 miniuts to reach at tool. Several times there will be fight between drivers and booth employee. No mechanism to handel traffic. Every saturday sunday huge traffic at anewadi & khed shivapur toll both. No traffic managment system. No proper barrication...