IRB Infrastructure — Charged 2 times toll

Address:

Satara, Maharashtra

At this toll they forced us cash toll, they said ur icici rfid tag is not working pay in cash so we paid after a long dispute.
Now we come to know that they don't have sense to operate etc lane bcoz etc lane was also used for cash lane and now when we saw that, that toll was deducted from tag and we also paid in cash.
Toll employees where totally irrespective towards us.
Plz give strict instructions for etc tag.
Thanks
Location :- Pune to satara (anewadi toll)