IRB Infrastructure — Double toll | |||
Travelled from Pune on 14th March 2021 . Talegaon plaza everything was okay.. was charged 203 however at Khalapur was directed to a lane with no scanner or the scanner was not working.. not sure. The service man scanned my fast tag from a manual hand held scanner amount deducted is 203 /- It should be 67 instead of 203.. I have received message from fasttag service provider. Kindly refund the excess amount charged from your end. My vehicle details are MH03CM2470 Following two messages Dear Customer, Your FasTag A/c has been debited for Rs. 203 for transaction by Vehicle MH03CM2470 at Toll Talegaon Toll Plaza on[protected]T11:41:24. Balance amount in the A/c is Rs. 1004 - HDFC Bank Ltd. And Dear Customer, Your FasTag A/c has been debited for Rs. 203 for transaction by Vehicle MH03CM2470 at Toll Khalapur Toll Plaza on[protected]T12:28:41. Balance amount in the A/c is Rs. 801 - HDFC Bank Ltd. The second one at khalapur has taken 203 instead of 67. Plus refund the amount. It looks like a big scam.. charging 3 times the prescribed amount and hoping that the customer does not notice and pocket the difference. Ministry of road transport please look into the scam of these operators looking to make a fast buck. Thanks and best regards Was this information helpful? | |||
IRB Infrastructure customer support has been notified about the posted complaint. | |||
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IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072
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