[Resolved]  IRCTC.co.in — REGARDING TICKET BOOKING TATKAL

Address:

Ranchi, Jharkhand

I have logged in IRCTC.CO.IN website on[protected] time 10.00 am for the booking of Tatkal Railway Ticket. I have faced lots of problem while booking my ticket, (1) The site is too much slow (2) The site shows its business and process the ticket. (3) There is no proper, correct and exact information of seats available provided while booking the tatkal ticket. (4) When tatkal ticket is available in the train the sites uses to show the availability but makes the server too slow that while processing the payment section one gets trapped. (5) As the transaction could not be completed, ticket is not booked. On the other hand money is deducted from the account and transferred to IRCTC and IRCTC displays a result transaction settlement request. Money is being with IRCTC for 2-10 days (6) Once if ticket is not booked again I have to made a booking for tatkal ticket during that time the ticket comes to the position of waiting list. On the above problem I want to say that I got mentally hashed by the IRCTC site I feel like I have been cheated while making the transaction as the money got deducted (i.e Rs.3397 Transaction ID : [protected]) and I am with empty hand, My money will be with IRCTC for several days. I was scarred to book another tatkal ticket as again the Transaction will be shown not completed and money will be deducted from my account. The site scared a lot. Many a Time Online Ticket use to not confirmed and Money stays with IRCTC for several days. Few day back my ticket was booked for[protected] ticket was in waiting list. Ticket not confirmed (Transaction ID : [protected], Amount Rs. 2617.47) is still with IRCTC.CO.IN for how many days it will be I dont know. I will kindly request Railway Board Members and the people to look in the issue of the Tatkal Ticket Booking through IRCTC.CO.IN which is cheating people. I have been cheated and mentally harassed with the service provided by the IRCTC which uses to charge we people with the IRCTC Service Charges# (Incl. of Service Tax) The Railway Board Members should take this matter seriously as this is the Government Railway for the people not to profit any individual. Tatkal itself mean an emergency so if I am being harassed in an emergency it may hamper the life style. Am uploading some images of the failed transaction and messages which is displayed by IRCTC.CO.IN It may be helpful