Irctc — Cockroaches infested 2AC coach - Bangalore to Delhi - 02691 SBC NZM AC EXP

I travelled from Bangalore to Delhi in Rajdhani Express - 02691 SBC NZM AC EXP 2AC coach on 9th September 2021 - 11th September 2021.

During the travel, from the first night itself there were multiple cockroaches in the coach and on the seats. The cockroaches were also climbing the walls and were also on the top seats of the coach. This is a very disappointing and disgusting experience.

I paid good amount of money to travel in a clean and hygienic 2AC coach and what I got is a cockroach Invested coach. Not to forget the leaking and stinking toilets in the coach.

My PNR : [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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To add to the above complaint, there has been strong jerks in the coach I'm travelling in since yesterday night and it has been constantly occuring after every 10-15min and kept happening even during the night which disturbed everyone's sleep continuously. This also caused spilling of Tea on our seats and shoes. Extremely disappointed in IRCTC's Railway service.

I'm traveling in 02691 SBC NZM AC EXP A1/25.

These jerks are not just during starting or stopping, it is during the normal movement of the train which is very concerning.

Thank you.

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