Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Deactivation of IRCTC account

surbhib26

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

Today when I logged into my IRCTC account, it said, "Your account is deactivated." I was shocked at this unexpected message. I don't know the reason why IRCTC has done so. I request them to please re- activate my account. I have to cancel my tickets of next week (1 0ct 2014). Please help me asap. Thank-you.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Sep 24, 2014

Updated by surbhib26 Username - surbhib
mail id - surbhi.[protected]@gmail.com

Related Indian Railway Catering & Tourism Corporation [IRCTC] reviews

View all 10798 Indian Railway Catering & Tourism Corporation [IRCTC] Reviews

Comments

Shaik Mahaboob Subhani

from Tirupati, Andhra Pradesh

Hello, I was using a account in irctc.co.in with "user id :subhani337", for which I was trying to change my mobile number which was not happening from my side. So, I approached irctc customer care. They said your previous mobile is linked with "user id: skreyaz" with same email id: [protected]@gmail.com which is now in deactivated stage from past 2years. So as the account is deactivated so I requested to activate the account so that I can delete the account permanently and use the website with my present is (i.e subhani337). But instead of solving my problem they totally deactivated both my user id's, stating you are using two Id's under one email account.

If they dint activated the account how can I delete it. If I am not able to login to my account how irctc is expecting to delete or change my account.

And till I gave all the reasons they never knew I had two accounts with same email id. How can they delete the account without having any confirmation or clarity on the problem what a consumer is facing.